UK Delivery

UK Delivery

UK Delivery & Shipping

 


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BLACK FRIDAY DISPATCH DELAYS

 

 

Due to significantly high volumes of orders, there is currently a delay to dispatch times but please be assured we are working as quickly as we can to process orders.

 

 

You can track the status of your order on your Account page and you will be notified when your order has been dispatched

 

 

Please note, unfortunately we are unable to make amendments to orders once they have been placed.

 

 

Thank you for your understanding and patience 

 


 

COVID-19 UPDATE

 

We are still dispatching orders, however due to running a reduced staff level to allow our employees to maintain safe social distancing practices and to minimise risk to our employees and their families, we may be slower than usual to dispatch parcels.

 

 

We are therefore unable to guarantee dispatch and delivery times but please be assured we are working as hard as we can to dispatch orders as quickly and as safely as possible. 

 

 

Likewise, there are significant impacts on our courier's ability to maintain their usual service levels. Although in most instances normal service is being met, there may be some disruption and we cannot guarantee delivery times / service at present.

 

 

Please see below links for up to date service updates from our couriers and information on their practices regarding Covid-19:

 

Parcel Force            Royal Mail             FedEx 

 


 

Delivery Charges and Speeds for Mainland UK

 

 

  Service Delivery Time from Despatch Price
Orders under 1kg Royal Mail Tracked Usually 2-3 working days £3.50
Orders over 1kg Courier Usually 1-2 working days £4.95
Orders over £100 Courier Usually 1-2 working days Free
Saturday Delivery Courier Saturday £12.00

 

 

PLEASE NOTE: Delivery to some areas of Scotland and the Highlands can take a day longer than usual delivery times stated. This applies to the following postcodes: AB30-31, AB33-38, AB41-43, AB51-56, AB63, DD8-10, FK8 3, FK17-21, PH10-11, PH13-14, TD15 2, HS1-9*, IV1-56, IV63, KA27-28, KW1-3, KW5-18*, PA20-78*, PA80, PH17-26, PH30-50, ZE1-3, TR21-25

 

 

 

Delivery Charges and Speeds for Northern Ireland, Channel Islands & Isle Of Man

 

 

 

  Service Delivery Time from Despatch Price
Orders under 1kg Royal Mail 1st Class Usually 2-3 working days £3.50
Orders over 1kg Courier Usually 2 working days £4.95
Orders over £100 Courier Usually 2 working days Free

 

 

 

Dispatch Times

 

Please note we do not process orders on Saturdays or Sundays. Orders placed after 2PM on a Friday or over a weekend will not be processed until the following Monday.

 

You will receive an email to confirm your order, and an email to confirm your order has been dispatched along with the tracking for your parcel

 

Delivery times for orders are from the time your order is dispatched from us, not from the time the order was placed

 

Please note that, although we use the best UK couriers, delivery cannot be 100% guaranteed due to weather disruption and occasional problems with drivers on a local depot level.

 

Please be sure to fill in the 'COMMENTS ABOUT YOUR ORDER' box clearly stating instructions, especially where you want your order left if no one is in. However, be aware that if an instruction is given to leave an order 'in a safe place' and it is therefore delivered without a signature it is at the customer's own risk.

 

 

 

Important Notes

 

Unfortunately we are unable to make amendments to orders once they have been placed.

 

VAT will also be deducted automatically from VAT rated products on all Channel Island orders, please select 'Channel Islands' as your country of residence.