Returns & Exchanges

Returns & Exchanges


We hope that you are completely happy with your purchase, however should you change your mind for any reason then we will refund any items returned to us in the original, saleable condition and not damaged within 28 days, starting the day after the day on which the goods are delivered.



*Christmas Returns - Please note items purchased for Christmas have a return date expiry of January 31st*



You can return unwanted items with the completed returns form that accompanied your order. Alternatively you can complete the online returns form 


Your return will be processed within 7 working days of arrival to Horse Health. Your refund or replacement will then follow shortly. Please be aware at very busy times such as New Year and following bank holidays, this processing time may be extended but will be no longer than 14 days.



Return your item(s) using a non-prepaid address label - RETURNS LABEL - or sending it to the address below:



Horse Health Returns

Woodington Road

East Wellow 



SO51 6DQ



If there are any issues processing your return, a member of our team will contact you via the details you have provided. If you wish to contact us regarding your return, please use our Contact Us page or call 02380 814360.



Thank you for shopping with Horse Health.